Support form submissions
When you fill out the setup help form, you give us your name, email address, operating system, issue type, budget range and message. That is the only personal data you actively send us. We never ask for passwords, API keys or private tokens — never send those through the form.
Payment processing
If you buy a setup service, Stripe handles the payment. We get your email, the amount paid and a transaction ID. We never see or store your full card number. Stripe has its own privacy policy for payment data.
Analytics
We run Plausible (through click.pageview.click) and Google Analytics to see which pages get read and where visitors come from. Neither tool identifies you personally. Plausible does not use cookies. Google Analytics uses first-party cookies — see our Cookie Policy for the full list.
Email replies
When you email [email protected], we see your address and message. We use it only to reply to you. We do not add it to marketing lists without asking first. ZeptoMail and Feishu/Lark handle email delivery for us.